How to Check Your EBT Balance: Phone Numbers and Apps by State

Quick answer: To check your EBT balance, call the toll-free number on the back of your EBT card¹ or sign in to your state's official app. That app is ebtEDGE in 32 states and DC, ConnectEBT in 13 states, and a state-specific app or site in 5 states.² Your last store receipt also shows how much is left in your SNAP account.³

Electronic Benefit Transfer (EBT) has been the only way the Supplemental Nutrition Assistance Program (SNAP), still often called food stamps, is paid in every state since June 2004.⁴ For what SNAP benefits cover, see our SNAP guide; for how the card works, see our EBT card guide.

What are the ways to check your EBT balance?

There are five ways, and each shows the same SNAP balance.

Way to check	What you need	Good to know
Phone line on the back of your card	Your card number; some states also ask your date of birth, address or Social Security number5,6	Works with no internet.
Your state's app or cardholder website	A one-time sign-up with your card number	Also shows your transaction history.7
Your last store receipt	The receipt from your last EBT purchase	Every receipt must list your remaining balance.3 It shows the balance as of that purchase, so a newer deposit won't be on it.
Balance inquiry at a store register	Your card at the store's point of sale (POS) machine	You can check without buying anything.8 Ask the cashier before you shop, if the store allows it.9
Your Amazon or Walmart account	Your EBT card saved in the account	Shows the balance when you shop online.10,11

Table current as of October 14, 2026; sources are cited in each row.

What number do you call to check your EBT balance?

Call the toll-free number on the back of your EBT card. It reaches your state's EBT customer service line, which is not the same as your SNAP office.¹² In Alabama, for example, the EBT card line is 1-800-997-8888, a different number from the SNAP office.¹²

To check your EBT card balance by phone:

1. Have your card in hand. The line asks for your card number.^5,6
2. Call the number on the card or in the state table below.
3. Choose the balance option and confirm who you are. Utah asks for the date of birth, address and Social Security number of the main person on the account.⁵
4. Listen for your balance. West Virginia's line runs 24 hours a day and also gives your last deposit and recent transactions.¹³

Why does the EBT phone line ask for your Social Security number?

It keeps strangers from hearing your account details. In 2022, USDA and HHS wrote to states about card skimming.¹⁴ They encouraged states to require a security check before giving out a balance by phone, such as the last four digits of the cardholder's Social Security number.¹⁴

Which app should you use to check your food stamp balance?

Use the app or website your state names. As of October 2026, 32 states and DC point you to ebtEDGE, and 13 states point you to ConnectEBT.² Five states use a state-specific app or site: Connecticut (MyDSS), Louisiana (LifeInCheck), Massachusetts (DTA Connect), Montana (mybnft.com) and Texas (Your Texas Benefits).²

1. Find your state's official app in the table below.
2. Download only the app with that exact name. Tennessee warns against apps that charge to download, do not list FIS (the company that makes ebtEDGE) as the developer, or spell ebtEDGE differently.¹⁵
3. Register with your card number and set up a login.
4. Check your balance and history. West Virginia's portal shows the last 30 days and can block online and out-of-state purchases.¹³

What is ebtEDGE?

ebtEDGE is the cardholder website and mobile app from FIS, the official choice in 32 states and DC.² On the web it is at www.ebtedge.com, where you can view balances, review transactions and replace a card.⁷ Some states, including Arizona and New Hampshire, send you to ebtedge.us instead.² To reach ebtEDGE by phone, call your state's EBT line in the table below.

As of October 2026, Arkansas uses an app called "ebtEDGE New," which replaced the ConnectEBT app there.¹⁶

What is ConnectEBT?

ConnectEBT is the cardholder website and app from Conduent, at www.connectebt.com.¹⁷ It is the official choice in 13 states, including Alabama, Georgia, Ohio and South Carolina.² New Jersey says the app lets you check your balance, confirm your last deposit, change your PIN and review up to 12 months of transaction history.¹⁸

What is the EBT balance phone number for your state?

We checked each number below on October 14, 2026, on a state agency page or document (for Minnesota, USDA's directory entry). All 51 phone numbers match USDA's SNAP State Directory of Resources.¹⁹

Some numbers online are out of date. Georgia's EBT card line is 1-888-421-3281; 1-877-423-4746 is the main Gateway line.²⁰ Utah's line is 1-800-997-4444,⁵ not the 1-800-997-7414 on USDA's July 2024 list.²¹

The app a state names can also differ from USDA's directory. As of October 2026, New York²² and Maryland²³ point you to ebtEDGE, while the directory still lists ConnectEBT for both.¹⁹

State	EBT balance line	Official app or site	Source
Alabama	1-800-997-8888	ConnectEBT app or website	Source
Alaska	1-888-997-8111	ebtEDGE app	Source
Arizona	1-888-997-9333	ebtEDGE app or ebtedge.us	Source
Arkansas	1-800-997-9999	ebtEDGE New app	Phone, App
California	1-877-328-9677	ebtEDGE app or cardholder portal	Source
Colorado	1-888-328-2656	ebtEDGE or MyCoBenefits app	Source
Connecticut	1-888-328-2666	MyDSS app or connect.ct.gov	Source
Delaware	1-800-526-9099	ConnectEBT	Source
District of Columbia	1-888-304-9167	ebtEDGE app	Source
Florida	1-888-356-3281	ebtEDGE	Source
Georgia	1-888-421-3281	ConnectEBT	Source
Hawaii	1-888-328-4292	ebtEDGE	Source
Idaho	1-888-432-4328	ebtEDGE	Source
Illinois	1-800-678-5465 (LINK)	ebtEDGE (only approved app)	Source
Indiana	1-877-768-5098	ConnectEBT	Source
Iowa	1-800-359-5802	ConnectEBT	Source
Kansas	1-800-997-6666	ebtEDGE	Source
Kentucky	1-888-979-9949	ebtEDGE	Source
Louisiana	1-888-997-1117	LifeInCheck EBT app or LifeInCheckEBT.com	Source
Maine	1-800-477-7428	ebtEDGE	Source
Maryland	1-800-997-2222	ebtEDGE app	Source
Massachusetts	1-800-997-2555	DTA Connect app or DTAConnect.com	Source
Michigan	1-888-678-8914	ebtEDGE	Source
Minnesota	1-888-997-2227	ebtEDGE	USDA entry
Mississippi	1-866-512-5087	ConnectEBT app	Source
Missouri	1-800-997-7777	ebtEDGE app	Source
Montana	1-866-850-1556	mybnft.com	Source
Nebraska	1-877-247-6328	ebtEDGE app	EBT Q&A (PDF)
Nevada	1-866-281-2443	ebtEDGE	Source
New Hampshire	1-888-997-9777	ebtEDGE (ebtedge.us)	Source
New Jersey	1-800-997-3333	ConnectEBT app (only official app)	Source
New Mexico	1-800-843-8303	ebtEDGE	Source
New York	1-888-328-6399	ebtEDGE	Source
North Carolina	1-888-622-7328	ebtEDGE	Source
North Dakota	1-800-630-4655	ebtEDGE	Source
Ohio	1-866-386-3071	ConnectEBT	Source
Oklahoma	1-888-328-6551	ConnectEBT app	Source
Oregon	1-888-997-4447	ebtEDGE	Source
Pennsylvania	1-888-328-7366 (EBT-PENN)	ConnectEBT or myCOMPASS PA app	Source
Rhode Island	1-888-979-9939	ebtEDGE	Source
South Carolina	1-800-554-5268	ConnectEBT app (only recommended app)	PDF
South Dakota	1-800-604-5099	ebtEDGE	Source
Tennessee	1-888-997-9444	ebtEDGE	Source
Texas	1-800-777-7328	Your Texas Benefits app or YourTexasBenefits.com	Source
Utah	1-800-997-4444	ConnectEBT	Source
Vermont	1-800-914-8605	ebtEDGE	Source
Virginia	1-866-281-2448	ConnectEBT	Source
Washington	1-888-328-9271	ebtEDGE	Source
West Virginia	1-866-545-6502	ebtEDGE (only approved app)	Source
Wisconsin	1-877-415-5164	ebtEDGE	Source
Wyoming	1-877-290-9401	ebtEDGE	Source

Table as of October 14, 2026. Sources: the state pages linked in each row and USDA's SNAP State Directory of Resources.¹⁹ State names link to our SNAP guide for each state.

Is it safe to use Propel or another app to check your EBT balance?

The safest choice is the app or phone line your state names. Propel is a private company's app, not a state app.²⁴ Six states say their official app is the only one they approve, support or recommend: Illinois,²⁵ Louisiana,²⁶ New Jersey,¹⁸ South Carolina,²⁷ Texas⁹ and West Virginia.¹³

West Virginia names the Propel and Providers apps as ones not to use,¹³ and Texas says other apps could expose you to security or fraud risks.⁹ Delaware is the exception: its SNAP page lists the free Propel app next to ConnectEBT and its phone line.²⁸

Propel's privacy policy, updated January 23, 2026, says the app may collect your EBT card number, Social Security number, date of birth, EBT login, balance and transactions.²⁴ It says it does not store your full EBT card number, PIN or Social Security number.²⁴ It may store the last four digits of your card number and, through a third-party security service, the login for your state EBT account.²⁴ It says it does not sell your personal information.²⁴

Why is your EBT balance $0, missing or lower than expected?

Here are the common reasons and what to do.

• New card not activated. Louisiana says a new Disaster SNAP (D-SNAP) card, issued after a disaster, shows a $0 balance until you activate it.²⁹ Virginia has you set a new PIN for each new card,³⁰ and Massachusetts asks you to activate your new chip card by November 29, 2026, by making a purchase or calling 1-800-997-2555.⁶
• Card locked. In Pennsylvania, a locked card blocks purchases and balance inquiries.³¹
• Not loaded yet. Benefits arrive on or about the same date each month, on a schedule your state sets.³² West Virginia's phone line tells you your last deposit.¹³
• No use for months. After 91 days with no use, your state may set your benefits aside ("off-line"). You can't spend them until you contact your state, and they must be back on your card within 48 hours after you do.³² Benefits you never use are removed for good after nine months (274 days).³² Use your card at least once every three months to avoid this.
• Charges you did not make. Lock or freeze your card, change your PIN and call your state's EBT line right away to report it. USDA's 2022 skimming letter encouraged changing your PIN at least monthly, before benefits are deposited.¹⁴ Federal replacement of stolen SNAP covered only thefts through December 20, 2024,³³ so ask your state what help it offers now.
• Need proof? Your state must give you up to 2 calendar months of transaction history when you ask.⁸

How do you check the cash balance on your EBT card?

Cash benefits sit in a separate cash account on the same card, and you check them the same way. Pennsylvania's hotline, for example, gives both SNAP and cash balances,³¹ and Amazon shows Cash and SNAP side by side.¹⁰

To spend cash benefits at a register, choose the cash account. In Massachusetts, you insert or tap the card again and select "EBT Cash."⁶ You can also take cash out at an ATM or get cash back at participating stores.³¹ In Kansas, for example, $1.00 is taken from your cash account for each ATM withdrawal.¹

Frequently Asked Questions

How do I check my SNAP balance?

Your food stamp account balance, also called your SNAP food balance, is the food balance on your EBT card, so any way above works. Federal rules say you must be able to see it without buying anything.⁸

Can I check my EBT balance without my card?

Yes, if you already signed up for your state's app or website: just log in. The phone line asks for your card number.⁵ If your card is lost or stolen, call your state's EBT line from the state table above to report it. The ebtEDGE website, for example, also lets you order a new card.⁷

Can you check your EBT balance at an ATM or store register?

Yes. At a store, ask the cashier for a balance inquiry before you buy, if the store allows it; you don't have to buy anything.^9,8 At an ATM you can check too, but fees vary by state: West Virginia warns that ATM balance inquiries may cost a fee,¹³ while Massachusetts charges none.⁶

Can I see my EBT balance in the Walmart or Amazon app?

Yes, once your card is saved. On Amazon, go to Profile, then Account, then Your Payments.¹⁰ On Walmart, add the card to your Wallet to see its balance.¹¹

Does it cost anything to check your EBT balance?

Not for SNAP: federal rules ban transaction fees for SNAP households using EBT.⁸ ATM fees can apply to cash accounts.¹

How do I check a SUN Bucks card balance?

Check the notice that came with the card. Minnesota's July 2025 SUN Bucks notice, for example, says each child's card is checked at ebtedge.com or in the ebtEDGE app, the help line is 1-888-997-2227, and unused benefits expire after 122 days.³⁴ For what SUN Bucks (Summer EBT) is and which states offer it, see our Summer EBT tracker.

How we checked this

On October 14, 2026, we opened every source listed below. They include the federal EBT rules in 7 CFR 274.2, 274.7 and 274.8,^32,8,3 USDA's SNAP State Directory¹⁹ and every state agency page linked in the table.

Each phone number in the table appears on a state agency page or document (USDA's directory entry for Minnesota) and matches USDA's directory.² We did not call the lines, so menu options are not verified. Spot an outdated number? Email corrections@pantrypath.com.

If your balance will not last the month, find a free food pantry. Some pantries also help with SNAP applications: 889 of 7,566 confirmed pantries in PantryPath's directory list SNAP enrollment help.³⁵