Food Pantry Etiquette: Tips for a Respectful Visit

Visiting a food pantry is nothing to be embarrassed about — millions of Americans use food pantries every year, and volunteers want to help you. Here are some simple guidelines to make your visit smooth and respectful for everyone.

Before Your Visit

• Check hours — visit the pantry's page on PantryPath or call ahead
• Bring bags or boxes — some pantries provide them, but bringing your own helps
• Know your household size — staff will ask so they can give you the right amount
• Arrive during posted hours — respect the volunteers' schedules

During Your Visit

• Be patient — lines can be long, especially at the beginning of the month
• Be kind to volunteers — they're donating their time to help
• Take what you'll use — leave items you won't eat for others who need them
• Follow the pantry's process — whether it's client-choice or pre-packed
• Ask questions — staff can tell you about other programs, special items, and future schedules

After Your Visit

• Say thank you — a simple thank you means a lot to volunteers
• Return on schedule — most pantries allow weekly or monthly visits
• Share info with others — if you know someone who needs food, tell them about the pantry
• Give back when you can — volunteer or donate when your situation improves

Remember

You deserve to eat. Food pantries exist to help people exactly like you. There's no judgment and no shame. Visit our first visit guide for a complete walkthrough of what to expect, or check the FAQ for common questions.